Terms of Service

Welcome to LNDLI. By creating an account, listing an item, booking a rental, or otherwise using the LNDLI platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

LNDLI is a peer-to-peer rental marketplace that connects people who want to rent items ("Renters") with people who own items available for rent ("Owners"). LNDLI itself does not own, lease, or operate any listed items.

You must be at least 18 years old and able to form a binding contract to use LNDLI. By using the Service, you represent that you meet these requirements and that any information you provide is true, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@lndli.com if you suspect unauthorized access.

We may suspend or terminate accounts that violate these Terms, post fraudulent listings, fail to pay platform fees, or otherwise misuse the Service, with or without notice.

Owners are responsible for accurately describing their items, including condition, availability, and any pickup or usage restrictions. Renters are responsible for using rented items as described and returning them in the same condition (normal wear and tear excepted).

A booking is a binding agreement between the Renter and Owner. LNDLI facilitates the transaction but is not a party to the rental agreement itself. See our Rental Agreement for the standard terms that apply between Renters and Owners.

LNDLI charges Owners a platform fee on each completed rental:

• LNDLI Pay (online payment): 10% of the total rental price, deducted automatically.
• Personal Transaction (off-platform payment): 12% of the total rental price, billed to the Owner after the rental is marked complete.
• Minimum platform fee: a minimum fee of $1.50 applies to either fee type. On rentals where the percentage would be less than $1.50, the $1.50 minimum is charged instead.

Renters pay the listed rental price; LNDLI fees are deducted from the Owner's payout, not added to the Renter's total.

Payments are processed by Stripe. By using LNDLI, you also agree to Stripe's Connected Account Agreement where applicable.

Renters may request cancellation before the booking is confirmed by the Owner. Once confirmed, cancellation policy is set by the Owner on a per-listing basis.

If an Owner declines a booking after a Renter has paid via LNDLI Pay, the Renter is automatically refunded in full.

If a rental cannot be completed due to misrepresentation by the Owner, LNDLI may issue a refund at its discretion after review.

You agree not to:

• List illegal items or items you do not own / have authority to rent
• Use the Service to harass, defraud, or harm other users
• Circumvent platform fees by arranging payment off-platform without using the Personal Transaction option
• Post false reviews or manipulate the rating system
• Reverse-engineer, scrape, or attack the Service

Renters are financially responsible for damage to or loss of rented items beyond normal wear and tear. Owners and Renters are encouraged to document item condition with photos at pickup and return.

LNDLI may help mediate disputes but is not obligated to do so and does not guarantee any outcome. Final responsibility for damages rests with the parties to the rental.

The Service is provided "as is." LNDLI makes no warranties of any kind, express or implied, regarding the Service, listed items, user conduct, or any rental outcome. We do not verify the condition, authenticity, safety, or legality of listed items.

To the maximum extent permitted by law, LNDLI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to lost profits, lost data, or property damage. LNDLI's total liability for any claim shall not exceed the fees we have collected from you in the 12 months preceding the claim, or $100, whichever is greater.

You agree to indemnify and hold harmless LNDLI from any claims, damages, or expenses arising from your use of the Service, your listings, your rentals, or your violation of these Terms.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Collin County, Texas.

We may update these Terms from time to time. Material changes will be announced via email or an in-app notice. Continued use of the Service after a change constitutes acceptance of the updated Terms.

Questions about these Terms? Email support@lndli.com.